Privacy Policy

We believe your personal information deserves to be treated with care. This notice gives you a clear look at how we handle your data – what we collect, how we use it, and the steps we take to keep it protected.

When you use our services, we gather only the information needed to support your experience and make things run smoothly. By continuing to use the site, you’re confirming that you’re okay with how we manage that data. Everything we do is built around your privacy, your comfort, and making sure things work the way they should – without surprises.

What We Collect and Why It Matters

To support your experience on our website, we collect certain types of personal information. What we gather depends on how you use our services, but the goal is always the same: to keep things secure, relevant, and tailored to you.

Here are some of the details we may collect:

• Basic info like your name, email address, phone number, and how you interact with the site
• Health-related data that helps us better assist you with the medications or services you’re looking for
• Demographic details, such as gender or relationship status, if relevant to your care
• Professional or medical background, especially if it connects to a consultation or specific request
• Technical information, including IP address, browser type, device info, and how you navigate the site
• Location data, when necessary for service availability or delivery
• Photos, documents, or videos you choose to upload or share with us
• Messages and feedback you send, whether through forms, email, or live chat

In some cases, we verify the information you provide by cross-checking it with trusted sources – like confirming your contact info or eligibility for certain services. Some of this data comes directly from you, while other parts are collected automatically as you browse.

All of it helps us create a safer, more responsive experience every time you visit.

How We Collect Your Information

We gather the details we need in ways that feel natural during your time with us. Some information comes from you directly, while other parts are collected in the background to help everything run smoothly.

You might share personal information when placing an order, reaching out to our team, filling out a form, or authorizing someone – like a healthcare provider – to send us relevant details on your behalf.

Other data comes through automatically as you use our site. We use tools like cookies to understand how the website is being used – this might include what pages you visit, what device you’re on, or how long you stay.

Sometimes we work with trusted sources who provide verified records that help us serve you better. For example, if a partner organization shares prescription data or confirms delivery details, it’s only done to support your experience.

If you’re using any connected health tools we support – like digital monitors or wellness devices – we may receive stats such as your heart rate, weight, or other useful measurements.

We don’t treat anonymized or de-identified data as personal. If the information can’t be linked back to you, it’s not covered under this privacy policy.

How We Use Cookies and Device Info

To make your experience more seamless and personalized, our website uses cookies – small files stored on your device that help the site function better.

Cookies help us:

• Remember your preferences for faster, more relevant browsing
• Save your login info so you don’t have to enter it each time
• Understand how visitors use the site, helping us improve layout and features

You’re always in control. You can adjust or turn off cookies through your browser settings. Just keep in mind that some features – like staying logged in or seeing personalized content – may not work as expected if cookies are disabled.

How We Use Your Personal Information

We use the details you share with us to make your experience feel easier, faster, and more relevant to you.

Your information helps us process orders accurately, manage your account, and deliver what you need without delays. It also allows us to keep you informed – whether it’s about a delivery update, a change in service, or important security alerts.

We might also share occasional updates about products you’ve browsed or asked about – unless you’ve opted out. And if you reach out to us with a question or concern, the details you’ve provided help us respond quickly and effectively.

Everything we collect plays a part in helping things run smoothly while keeping your experience secure and personalized from start to finish.

When and Why We Share Your Information

Sometimes, sharing certain details is necessary to keep things running smoothly or to meet legal obligations. Here’s how that might happen:

We work with trusted service providers who help us process payments, manage deliveries, host the website, and handle essential day-to-day operations. In those cases, only the information they need to do the job is shared.

We may also share data with legal or regulatory authorities if we’re required to – this includes fraud investigations, security matters, or official requests.

Professional advisors like legal or financial consultants may access your information when it’s part of responsible business management or compliance.

And when you’ve clearly chosen to share data – by checking a box, submitting a form, or placing an order – we honor that choice.

We don’t sell your personal information. Every time we share data, it’s with purpose, care, and only when necessary.

Where Your Information Is Stored

We store your personal information on secure servers, including some managed by trusted service providers. While much of our day-to-day operations are based in the United States, certain tools or services we use may process your data in other countries.

Even when information is handled outside of the USA, we apply strong protections to keep it safe. These safeguards are designed to meet the current privacy standards – ensuring your data stays secure, confidential, and used only for the purpose it was collected.

In rare situations, local authorities in those countries might request access to stored data. We only respond if required by law and always take steps to protect your privacy as fully as possible.

How We Keep Your Information Safe

We take your privacy seriously and use a thoughtful mix of technology, policies, and people to keep your personal data secure. Protecting your information is built into everything we do.

Here’s how we help keep it safe:

• Encrypted servers for secure storage and data transfer
• Firewalls and anti-malware tools to block threats
• Limited access so only authorized staff can view your data
• Regular security checks and system updates
• Ongoing staff training on responsible data handling
• Physical protections at all locations where data is stored

No online system is completely immune to risk, but we stay alert and proactive to keep your information as safe as possible.

Have questions about how we protect your data? Reach out anytime – we’re here to talk.

Giving Permission: What You Control

You’re always in charge of how we use your personal information. We only collect or share your data with your permission – unless we’re required to act by law.

Consent can be direct, like when you agree in writing or over the phone. It can also be understood through your actions – like placing an order, using our services, or receiving care that involves health-related details. For many medical services, certain actions imply that you’re okay with us using your information to support what you’ve asked for, like managing prescriptions or arranging deliveries.

If we ever plan to use your data in a new way, we’ll tell you first – and ask for your clear approval if it’s needed.

You can update or withdraw your consent at any time. If you choose to do that, we’ll explain how it may affect your access to certain services, like order tracking or delivery support, so you can decide what’s best for you.

How We Handle Cross-Border Data Transfers

Some of the tools and services we use may process or store your personal information in countries outside the United States. These locations may have different privacy laws from those in the U.S.

Before any data is transferred internationally, we put strong protections in place – like secure data agreements and privacy safeguards – to ensure your information stays protected. We work only with trusted providers who agree to handle your data responsibly.

Wherever your information is processed, we apply high standards to keep it secure, confidential, and used only for its intended purpose.

Visiting Other Websites

Sometimes our site may include links to other websites for your convenience. While we aim to connect you with helpful and reputable sources, we don’t control how those sites operate – or how they handle your information.

Once you leave our platform, their privacy policies apply, not ours. Before sharing any personal details on an external site, it’s a good idea to review their privacy terms so you understand how your data will be used.

This privacy policy covers only the information we collect through our own services. We do our best to share safe, useful links, but we can’t take responsibility for how other sites manage your privacy.

Children and Privacy

Our services are intended for adults and are not designed for anyone under the age of 13, in accordance with the Children’s Online Privacy Protection Act (COPPA) in the United States. We do not knowingly collect, use, or store personal information from children under this age.

If you’re under 13, please do not submit any personal details through our site. If we learn that we’ve unintentionally collected information from a child, we will delete it from our records as quickly as possible.

If you’re a parent or guardian and believe your child may have shared information with us, please contact us right away. We take these matters seriously and will respond promptly to protect your child’s privacy.

Taking Control of Your Personal Information

You have the right to know how your information is used – and the ability to make choices about it. We’re here to support you every step of the way.

Here’s what you can do:

• View the personal data we have on file
• Update or correct anything that’s outdated or inaccurate
• Limit how your information is used or shared in certain cases
• Opt out of specific uses, like promotional messages
• Request that your data be deleted when it’s no longer needed
• Ask for a copy of your information or have it transferred to another service

We do our best to respond to requests quickly and clearly. If you want to make changes, ask something, or raise a concern, reach out – we’re always ready to help you stay in control.

Staying Updated on Privacy Changes

As our services grow or privacy rules shift, we may update this Privacy Policy to reflect those changes. When we do, the revised version will be posted here.

We recommend checking in once in a while to stay informed. If any updates meaningfully affect how your information is used, we’ll do our best to let you know directly.

Have Questions or Concerns?

If you’d like to know more about this Privacy Policy, how your personal information is handled, or have any concerns about security, we’re here to help.

You can reach our privacy team through the following:

• Mailing address: 1200 10th Avenue South, Great Falls, MT 59405, United States
• Phone: +1 406-727-2034
• Email: [email protected]

We take your privacy seriously and aim to respond quickly with clear, helpful answers.